Question 1

How does Walk With Me protect my exact location?

Accepted Answer

Walk pins on the public map are shifted by up to 200 meters (100 m for a live walk), and the shift is fixed per walk, so everyone sees the same shifted pin. The meeting point is visible to anyone who can see the walk, so pick a public spot rather than your front door.

Question 2

Who can see my location while I'm on a walk?

Accepted Answer

If you host, your walk's pin on the public map stays shifted, and your live precise location (updated about every 30 seconds) goes only to the people you accepted onto the walk. If you join and share your position, only the walk's accepted walkers see it.

Question 3

What happens to my location data after a walk ends?

Accepted Answer

When a walk ends, it is archived in our system. You can request full deletion of your data at any time. We do not sell or share raw location data with advertisers.

Question 4

Does the app track me in the background?

Accepted Answer

Background location tracking is completely opt-in. If you enable it, Android shows a persistent foreground service notification so you're always aware tracking is active. You can disable it at any time.

Question 5

Why can walks be restricted to specific genders?

Accepted Answer

Gender-specific walks are designed as safe spaces, similar to women-only gym hours or LGBTQ+-only social events. These features exist to protect vulnerable groups, not to discriminate.

Question 6

Can non-binary users access gender-specific walks?

Accepted Answer

Yes. Non-binary and LGBTQ+ users can see and join LGBTQ+-only walks in addition to all open walks.

Question 7

What stops someone from lying about their gender to join restricted walks?

Accepted Answer

We use an honor-based system backed by community reporting. If a user misrepresents themselves, other participants can report them immediately.

Question 8

Why do messages disappear after 24 hours?

Accepted Answer

Our 24-hour message expiry is a deliberate privacy-first design choice. It reduces personal data stored on our servers and encourages real-time, in-person connections.

Question 9

If someone harasses me in messages, how can I report it if messages expire?

Accepted Answer

Report the user immediately using the in-app report button. Messages are retained on our backend for admin review purposes even after they disappear from your view.

Question 10

If I block someone, will they know?

Accepted Answer

No. Blocking is completely opaque by design. The blocked user sees "User not found" and has no way to tell whether you blocked them or deleted your account.

Question 11

What happens when I report a user?

Accepted Answer

Your report is reviewed by our admin team, typically within 24 hours. Your identity as the reporter is kept completely anonymous.

Question 12

Can I appeal if action is taken against my account?

Accepted Answer

Yes. You can reach out to our support team. Every case is reviewed individually, and we will provide an explanation of the decision and next steps.

Question 13

What personal data does Walk With Me collect?

Accepted Answer

We collect your email address, name, phone number, date of birth and gender (all optional), location data for the map and your walks, messages you send, and your profile photo. If you allow it, the app also reads your steps and other health data, such as sleep, from Apple Health or Health Connect.

Question 14

Can I delete my account and all my data?

Accepted Answer

Yes. When you delete your account, we perform a full cascade deletion of your profile, messages, friend connections, walk history, photos, settings, and more.

Question 15

Is my data shared with third parties?

Accepted Answer

We share only what is needed with the service providers that run the app, for example Google Maps for maps, Anthropic for Rex, Stripe for payments, Twilio for SMS codes and Resend for email. The full list is in our privacy policy. We never sell your personal data.

Question 16

Can a walk host decline my join request without giving a reason?

Accepted Answer

Yes. Walk hosts have full control over who joins their walks and are not required to provide a reason for declining.

Question 17

What prevents unsafe people from joining walks?

Accepted Answer

Multiple layers of protection: host approval for join requests by default, instant blocking, gender preference filters, friends-only visibility, and community reporting.

Question 18

What if I feel unsafe during a walk?

Accepted Answer

Leave the walk immediately. Block and report the user from the app. Contact our support team for follow-up. If in immediate danger, call your local emergency services first.

Question 19

Is there an age requirement to use Walk With Me?

Accepted Answer

Yes. You must be at least 18 years old to create an account; Walk With Me is not meant for anyone younger.

Question 20

Why does the app ask for my phone number?

Accepted Answer

Your phone number is optional. A verified number lets you reset a forgotten password by SMS, and you need one to apply to host paid tours. It is never displayed to other users.

Perguntas frequentes

Segurança e privacidade

Gênero e inclusividade

Mensagens e comunicação

Bloqueio e denúncias

Dados e conta

Participação em caminhadas

Conta e verificação

Ainda tem perguntas?

Perguntas frequentes

Segurança e privacidade

Como Walk With Me protege minha localização exata?

Quem pode ver minha localização durante uma caminhada?

O que acontece com meus dados de localização após uma caminhada?

O app me rastreia em segundo plano?

Gênero e inclusividade

Por que caminhadas podem ser restritas a gêneros específicos?

Usuários não-binários podem acessar caminhadas por gênero?

O que impede alguém de mentir sobre o gênero para entrar em caminhadas restritas?

É discriminatório criar caminhadas restritas por gênero?

Mensagens e comunicação

Por que as mensagens desaparecem após 24 horas?

Se alguém me assediar por mensagens, como denuncio se elas expiram?

Bloqueio e denúncias

Se eu bloquear alguém, a pessoa saberá?

O que acontece quando denuncio um usuário?

Posso recorrer se medidas forem tomadas contra minha conta?

Dados e conta

Quais dados pessoais Walk With Me coleta?

Posso excluir minha conta e todos os dados?

Meus dados são compartilhados com terceiros?

Participação em caminhadas

Um anfitrião pode recusar minha solicitação sem dar motivo?

O que impede pessoas inseguras de participarem de caminhadas?

O que fazer se me sentir inseguro durante uma caminhada?

Conta e verificação

Existe requisito de idade para usar Walk With Me?

Por que o app pede meu número de telefone?

Ainda tem perguntas?